Carole Sachs and Mathew Fink started with a simple idea: to open a business that would make a positive difference in the lives of others. Now, over seven years later, they admit they had no idea what an incredible impact opening a Comfort Keepers franchise would have on San Diego and its neighboring communities.
With over 200 employees and more than 1,000 people helped already, Carole and Mathew are still working hard to meet the growing needs of California’s senior population. By providing the type of in-home care that satisfies the needs of each client on an individual basis, their office prides itself on the kind of personal and professional service that has become synonymous with the Comfort Keepers brand.
It all starts with Carole and Mathew, who, as the CEO and President, respectively, take a hands-on approach to the day-to-day operations of their Comfort Keepers offices. They also rely on a valuable team of Client Care Coordinators, who ensure each client is getting everything he or she needs by making regular home visits. Their incredible caregivers, or “Comfort Keepers,” are the people who have the most direct influence, being in the home and performing tasks ranging from housekeeping and companionship care to personal care and care for Alzheimer’s clients.
But of all the people involved in Comfort Keepers, the most important person in this whole process is undoubtedly the client. When someone wants to know if Comfort Keepers is right for them, a Client Care Coordinator will provide a free initial assessment of his or her needs. The Client Care Coordinator will ask and answer questions to determine what the client would expect, as well as make recommendations on care services, and also take the time to learn which of the many trained Comfort Keepers would be the best fit for his or her individual personality and situation. Depending on what the client requests, Comfort Keepers can include family and friends in the discussions and planning process as much or as little as the client desires, and keep all parties involved and aware of any changes that may develop as the client’s needs change over time.
Comfort Keepers’ ultimate goal is to provide seniors with the means to live full, independent, and dignified lives within the comfort of their own homes. That’s why the Comfort Keepers team works so hard to treat each client with the respect and dignity they deserve. It’s why they tailor a senior care program to fit an individual’s needs. And it is why you can be assured that with Comfort Keepers, you or your loved one will enjoy a comforting experience that not only meets your needs, but also goes above and beyond your expectations.